Construction and field services.Every job request gets a next step.
Contractors and field service companies get requests from everywhere and coordinate crews across many sites. Minecore connects the office and the field.
What holds teams back today.
The supervisor is in the field when the customer calls.
Estimates and proposals fall behind, and the customer picks a competitor.
Work orders, crews and equipment are tracked by phone and on paper.
What we put in place.
An agent at reception
It answers, captures the job request and prepares the team’s callback.
One view per customer and job
Requests, quotes, work orders and invoices together, with the next action.
The crews’ rhythm
Priorities, scorecard and weekly tasks, shared with the agents. In development.
Your know-how
M-Core relies on your rules and reference prices to prepare quotes.
Installed on what you already have.
Run with you.
- We start from your systemsWe connect your phone system, your CRM, your estimating software, your scheduling and your billing. Nothing is replaced.
- We configure your businessYour accounts, rules, metrics and owners are set up in M360 and M-Core.
- The agents get to workEach agent prepares and follows up for its manager, who approves.
- We run it with youEvery month, we review the results with you and adjust.
The outcomes we aim for.
Every action is tied to one of these outcomes, reviewed with you every month.
Final invoices are followed up.
Unnecessary trips and duplicates are spotted.
Repeat customers keep a follow-up.
Every call becomes a tracked request.