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M-Suite

One intelligence.
Your entire business.

Eight areas of expertise. One living intelligence.

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M360 / Account healthUsage concept. Fictional data and illustrative interfaces.00:00 / 00:24

M-Core

It starts
in the mind.

Scroll closer. Discover the intelligence within.

Customer success & account management

Keep every relationship moving.

Give every account the attention it deserves. Bring onboarding, customer health, commitments and renewals into one continuous relationship.

Explore M360
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The connection changes the decision

One signal.
A wider perspective.

A reputation signal can reveal a customer issue, an operational delay and a financial consequence. Follow an illustrated journey through the ecosystem.

01
M-Shield

Detect the signal

A negative mention raises a question about a customer experience.

02
M360 + MBios

Connect the context

The account, its history and the relevant sources give the signal meaning.

03
M-Ops + M-Finance

Understand the impact

An outstanding commitment and the associated invoice reveal what needs attention.

04
M-Core

Choose the next action

A recommendation brings the context together. Your team reviews the response and assigns the follow-up.

What the modules share

Eight modules.
One memory.

01One customer record

The account, its history, invoices and conversations are the same from one module to the next.

02One intelligence

M-Core reads the whole picture and connects what a single module cannot see.

03Handoffs without re-entry

When one module is done, the next one picks up with the context.

04One environment per customer

Your modules run in an isolated environment, with the same access rules.

Example handoffs
  • M-SalesM360The won deal becomes an account that is followed.
  • M-ShieldM360The negative mention reaches the account manager.
  • M-OpsM-FinanceThe late commitment shows the related invoice.
Some of these modules are in development.

Start where it matters.

Choose the expertise your team needs. Build the connections around your business.

M360Customer success & account management

Give every account the attention it deserves. Bring onboarding, customer health, commitments and renewals into one continuous relationship.

  • Account health
  • Customer journeys
  • Renewals & growth
Explore M360
MBiosM-Core control room

Analyze your numbers, get reports that explain, and run M-Core: its rules, its agents and the decisions waiting for approval.

  • Data analysis
  • Reports that explain
  • M-Core control (in development)
Explore MBios
M-OpsOperations and executionIn development

Bring your operating rhythm into focus: quarterly priorities, weekly metrics, team meetings and issues followed through to resolution.

  • Priorities & metrics
  • Team meetings
  • Issues & accountability
Discuss M-Ops
M-SalesSales managementIn development

Connect prospecting, qualification, follow-ups and proposals. Carry the context of a won opportunity into the customer relationship with M360.

  • Lead qualification
  • Pipeline & follow-ups
  • Sales-to-success handoff
Discuss M-Sales
M-SocialSocial media managementIn development

Organize ideas, content, approvals and publishing in a shared calendar. Connect engagement to the conversations that matter to your business.

  • Content calendar
  • Approvals & publishing
  • Engagement & performance
Discuss M-Social
LernvoLearning & knowledge management

Bring procedures, learning paths and assessments closer to daily work. Help your people find what they need and put it into practice.

  • Shared knowledge
  • Learning paths
  • Procedures & assessments
Explore Lernvo
M-ShieldReputation & brand intelligence

Follow mentions, sentiment and emerging risks. Give the right people the context they need to review a response and protect your reputation.

  • Brand monitoring
  • Emerging risks
  • Response support
Explore M-Shield
M-FinanceCash flow & financial operationsIn development

Connect budgets, invoices, collections and margins to the accounts and commitments behind them. Bring the financial perspective into the next decision.

  • Cash flow & budgets
  • Invoices & collections
  • Margins & forecasts
Discuss M-Finance

The ecosystem is evolving. Capabilities and connections are defined for each project; modules marked “In development” are part of the roadmap.

Where to start

One module first.
The rest later.

  1. 1Where it hurts

    We start with the module that answers the most urgent need.

  2. 2Connected to what you have

    The module plugs into your tools, and M-Core connects it all.

  3. 3The rest when needed

    Other modules are added at your company’s pace, on the same memory.

Available today

M360MBios (analytics)LernvoM-Shield

In development

M-OpsM-SalesM-SocialM-Finance

With Operator Pro, we install the modules on your tools and run them with you every month.

See Operator Pro
M-Core + M-Suite

Your business has connections.
Put them to work.

Discuss your ecosystem
A clearer understanding

Your questions. Clear answers.

What is M-Suite?

M-Suite connects M360, MBios, M-Ops, M-Sales, M-Social, Lernvo, M-Shield and M-Finance around M-Core, its shared intelligence. The ecosystem includes products and modules in development. Capabilities and connections are defined for each project.

How do M-Core and MBios differ?

M-Core is the intelligence: it reads your operations, recommends and learns. MBios is where you watch it work and where you run it: analysis of your numbers, reports, rules and approval of decisions. The two roles are complementary.

Do we need every module?

No. We start with one module, where the need is strongest. Others are added later and connect to the same intelligence.

Do the modules replace our current software?

No. They connect to your existing tools. M360 doesn’t replace your CRM and MBios doesn’t replace your reports: they add what is missing between them.

What is available today?

M360, MBios (analytics), Lernvo and M-Shield are available. M-Ops, M-Sales, M-Social, M-Finance and M-Core control in MBios are in development.