Professional services.Every client request handled, every file followed.
Law, accounting and consulting firms take in requests, follow files and bill their time. Minecore frees professionals from coordination.
What holds teams back today.
The professional is busy when a new client calls.
Missing documents are chased by hand.
Unpaid invoices are chased once the delay has set in.
What we put in place.
An agent at reception
It answers, gathers the request and prepares the first contact. The professional confirms.
One view per client and file
Files, due dates, invoices and conversations together, with the next action.
Your know-how
M-Core relies on your templates and procedures to prepare drafts. The professional approves.
Your reputation
Reviews and mentions of your firm, in one monitoring workspace.
Installed on what you already have.
Run with you.
- We start from your systemsWe connect your practice management software, your calendar, your accounting, your email and your phone system. Nothing is replaced.
- We configure your businessYour accounts, rules, metrics and owners are set up in M360 and M-Core.
- The agents get to workEach agent prepares and follows up for its manager, who approves.
- We run it with youEvery month, we review the results with you and adjust.
The outcomes we aim for.
Every action is tied to one of these outcomes, reviewed with you every month.
Unpaid fees are followed up.
Document reminders go out without manual work.
Clients not heard from in a while come forward.
Every new request is logged and followed.