Know what people are saying about youbefore it turns into a crisis.
M-Shield follows your brand on social media, spots what is rising, tells real anger from an organized campaign and gives you what you need to respond.
For communications, brand and leadership teams.A rumor, two days
Illustrative scenarioA post claims one of your products is being recalled. It isn’t.
3mentionsThe same text comes back, word for word, from accounts created the same week. M-Shield flags coordinated behavior.
41linked accountsThe communications team gets an alert, with the original posts and the most active accounts.
1alertA case is opened: every post is kept with its time and fingerprint, and linked accounts are mapped.
128pieces of evidenceThe report is ready: what is spreading, where it comes from, what to say. Your response goes out before the rumor settles in.
1response
Who is talking about you?
M-Shield collects mentions of your brand, your products and your executives on TikTok, Instagram and Facebook, several times a day.
In what tone?
Each mention gets a sentiment and a risk level. Trends show what is rising before it spills over.
Is it organized?
Automated accounts, copied text, synchronized posts: M-Shield spots coordinated behavior and shows who is linked to whom.
What to do?
Alerts as things happen and AI-written reports, exported to PDF, to prepare a response grounded in facts.
Open a case.
- Evidence that can’t be altered
- Every post is kept with its time and digital fingerprint. You add; you don’t edit.
- The network behind the accounts
- Add one account: M-Shield finds the ones linked to it and draws the network.
- Author profiles
- Frequency, platforms, topics: each active account’s behavior, in one place.
- A case file to hand over
- A complete PDF, with the evidence and its fingerprints, for your legal advisers or the platforms.
- Facebook post
a91f…3c07 - Facebook post
5be2…91d4 - TikTok video
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A reputation risk becomes a signal for the whole company: customer service, sales and leadership see what concerns them.