Retail and franchises.Every location followed, every customer kept.
Branch networks and franchises manage large numbers of customers, sites and teams. Minecore connects the data and brings out what needs action.
What holds teams back today.
Each location tracks its numbers its own way.
One bad review of a location affects the whole brand.
Nobody notices that a regular customer has stopped coming.
What we put in place.
Comparable metrics
The same metrics for every location, with their origin.
Reputation by location
Reviews and mentions of each location, in one monitoring workspace.
One view per customer and location
Purchases, conversations and requests together, with the next action.
The network’s rhythm
Priorities and scorecard shared between head office and locations. In development.
Installed on what you already have.
Run with you.
- We start from your systemsWe connect your point of sale, your CRM, your online reviews and your accounting. Nothing is replaced.
- We configure your businessYour accounts, rules, metrics and owners are set up in M360 and M-Core.
- The agents get to workEach agent prepares and follows up for its manager, who approves.
- We run it with youEvery month, we review the results with you and adjust.
The outcomes we aim for.
Every action is tied to one of these outcomes, reviewed with you every month.
Overdue customer accounts are followed up.
Gaps between locations come forward.
Regular customers drifting away come forward.
Customers ready for an offer come forward.